Riva Casino

Respect for players’ private lives and confidentiality of personal details are principles that Mandaplay is formally committed to respect. The details and personal information that you provide are kept confidential by Casino Riva and, under no circumstance, shared or sold to third parties, except if that has been established beforehand in your user contract.

The goal of this section is to give ample information regarding the policies adopted by Casino Riva, in order to efficiently protect the confidential information of its players. We will, notably, explain to you how your details are collected, processed, used and what are the methods we put into practise to protect them.

In signing up to our website and participating in the services that we offer, you acknowledge to have read and accepted our confidentiality policy.

Data collection
To be able to use our services, create an account to play these games, be kept up to date with anything new on the website, contact customer services or for any other service available on the site, Mandaplay asks you to provide a certain amount of information, such as your surname, first name, date of birth, e-mail address, home address, telephone number, credit card number. These details, considered to be personal by Casino Riva, are kept, completely confidentially, on our servers and with the highest security.

Personal information is gathered, firstly, in order to identify the person who wishes to access our services and therefore to make sure that they, for example, are not underage or that someone else’s personal data is not being abused.

Mandaplay also stores certain details for administration and traffic of its website. This allows us, for example, to follow the amount of time spent using our site, the most visited pages, the types of games that the player values the most. This is all in the aim of improving the quality of our services.

Use of your details
Once your personal details have been collected by our systems, they will only be used Mandaplay in a professional context. Your details could be revealed, only in this context, to our team or to third parties, involved with the workings of your financial transactions, in relation to your use of our services.

We use your personal details, notably, to give you access to our services, carry out your financial transactions online, deal with your requests for information, allow security tests and identification checks and to inform you of our offers. Moreover, in the case that you may take part in a survey or that you win a prize from one of our game competitions, you accept, by receiving the prize, that Casino Riva will use your surname and first name for advertising or promotional reasons, except if that is forbidden by the law.

We, equally, reserve the right to share your personal information with our sister companies, affiliated members, agents, providers, consultants, experts, buyers or future investors, in order to continue to improve the quality of our services and offers.

It is possible, at any time, to ask us to no longer receive promotional offers, by sending us an e-mail to promotions@rivacasino.com.

Cookies
A cookie is a computing tool used by internet websites, for the monitoring of authentication, lengths and times of sessions and for stocking specific user information on the site to gather information about user navigation during their recent visits to website pages or downloads of game software.

Mandaplay essentially uses cookies in order to better adapt our services and clients’ preferences. The use of cookies is, under no circumstances obligatory, although it does ease the use of our website and causes no damage to your computer. You can refuse cookies by making adjustments in your Internet browser. However, we ask you to carry out this operation with precaution so as not to modify certain parameters of the website.

Checks to your details
Mandaplay has put verification processes of information into place, in order to certify the precision of personal information of users and financial transactions carried out by players on the website.
In using our services, you accept that the checks can also be carried out by our sister companies, affiliated members, agents, providers, consultants, experts, buyers, future investors as well as any third parties whose activity is related to verification of your information. You are also committed to provide us with all documentation necessary to checking the validity of your personal information and your financial transaction.

Disclosure of your details
Mandaplay only discloses your personal information if the law obliges us to, or if we genuinely believe that we are obliged to by the law. We can, equally, disclose your personal information in case of us being subject to legal proceedings, in which we would have to protect and defend our own interests or even personal security of our clients or even the public.
In case Riva Casino learns that you have been involved in an illicit activity or fraudulent or any other activity that could prove to be detrimental to Mandaplay, we reserve the right to disclose your personal information to banks, credit card companies, data processing companies, different online casino game websites and any other company related to ours, as well as all competent authorities.

International transfer of details
As an operator aimed at an international market, Mandaplay will be able to share your personal information, if that proves necessary, out of the country where you have provided your personal information. Although certain countries can apply different laws for the protection of information, in case those laws don’t satisfy our confidentiality policy, we will take all necessary measures so that our sister companies, affiliated members, agents, providers, consultants, experts, buyers, future investors, as well as third parties whose activities are related to the processing of information in those countries, meet our confidentiality standards.

Protection of details
Mandaplay uses powerful and sophisticated technology (servers for saving data, fire-walls) in order to provide optimal protection for your details. In addition, our website and software use encryption tools (secure SSL support with 256-bit encryption) to protect your details while you are browsing or carrying out financial transactions on the site, and while playing games.
We also strictly watch over our sister companies, affiliated members, agents, providers, consultants, experts, buyers, future investors as well as third parties whose activity is related to information checks, possessing security and confidentiality systems of which the level is equivalent to ours or satisfactory to our expectations.

Right to access your details
Mandaplay gives you the right to access your personal information, at any time, the aim of this being, to correct, update or complete it.  Note that, in order to validate you request, Mandaplay will ask you to provide evidence supporting your request.
To make your request, simply send an e-mail to the following address: info@rivacasino.com.

Modification to confidentiality policy
Mandaplay reserves the right to modify or amend this confidentiality policy, at any time. We will warn you of any modification prior to it being put into effect, by posting an information message on our website.

We also recommend  that you read our confidentiality policy at the same time as our general conditions. This is our entire and exclusive confidentiality policy and must take precedent over any older version.